You should always ask customers for feedback after they’ve purchased a product. After all, it’s one of the best ways to help your company to grow and improve.
However, what can you say instead of “we value your feedback”? This article has gathered some great synonyms to help you.
- We value your opinion
- We would like to hear from you
- Could you provide us with feedback?
- We would love some feedback
- We’re happy to hear from you
- We would like to hear your review
- Do you have a moment to review
- Can you review our product?
- Please let us know whether you’re satisfied
- Please let us know what you think
Keep reading to find out how to say “we value your feedback.” We’ll also provide examples to show you how to ask customers to take a quick survey politely.
1. We Value Your Opinion
You can use “we value your opinion” instead of “we value your feedback.” It’s a great alternative that helps to keep things personal and polite.
Saying something like “opinion” shows it belongs to the recipient. So, it implies that you’re keen to hear someone’s thoughts and ideas, which makes it special to them. “Feedback” is a little more generic, so it doesn’t quite deliver the same meaning.
We recommend using it when emailing customers and asking them to complete a survey. It’s a simple way to find out how they rate your products and what you have on offer.
You can also refer to this email sample:
Dear Mr. Martens,
We would appreciate it if you could review the following customer satisfaction survey. We value your opinion.
All the best,
2. We Would Like to Hear From You
If you’re looking for something a little more friendly, you can also use “we would like to hear from you.”
It’s a great choice that shows you’re keen to hear someone’s ideas. It doesn’t directly request feedback, but it’s a great way to start a conversation with consumers.
For instance, you can use it when a customer buys a product. Then, you can find out what they think about the product and whether they’re content with it.
Here’s a useful email example to help you with it:
Dear Ms. Carter,
Thank you so much for buying this product. We would like to hear from you regarding its quality.
All the best,
3. Could You Provide Us With Feedback?
You may also ask a question to find out what someone thinks. A simple question like “could you provide us with feedback?” will go a long way in most written cases.
Try it when emailing clients who have received your product for review. It is a formal way to ask for their opinion.
Also, since you’ve asked someone a direct question, you’re more likely to get a direct answer. We highly recommend it if you want to learn someone’s honest opinion.
Check out the following example to see how it works:
Dear Mrs. Smith,
Could you provide us with feedback about your product? We’re very excited to hear how it’s working for you.
4. We Would Love Some Feedback
Next up, you can use “we would love some feedback.” It’s a kind and positive alternative to “we value your feedback” that sounds much less robotic.
It works well in customer emails. All too often, companies use robotic and repetitive phrases to try and communicate with their customers.
So, using something more personal and open like “we would love some feedback” is a great way to reach out to customers. It shows that you value their opinions and would love to hear from them.
We also recommend reviewing this sample email:
Dear Mr. Mowgli,
We would love some feedback regarding your recent purchase with us. Could you please review the attached survey?
Thank you so much,
5. We’re Happy to Hear From You
Another way to say “we value your feedback” is “we’re happy to hear from you.” It’s a great option in professional situations.
We highly recommend it when working with new clients. It shows that you’d love them to take a survey to answer a few questions sharing their thoughts, opinions, and ideas.
Refer to this example if you’re still unsure:
Dear Miss Browne,
We’re so excited to hear about your experience with us. Of course, we’re happy to hear from you and would appreciate it if you left a review.
All the best,
6. We Would Like to Hear Your Review
You should always try to remain friendly and polite when asking for feedback. Customers will always be more likely to respond when you send them an email with genuinely kind and positive phrases.
Something like “we would like to hear your review” goes a long way here. It shows that you’re interested in a customer’s opinion.
You can use it when a customer has used one of your services. It shows that you’re interested to learn from them, especially if you’re willing to develop or improve your business from their ideas.
You can also review the following example:
Dear Ms. Cattle,
We would like to hear your review regarding your experience with us. If you get a spare moment, please click the link below.
All the best,
7. Do You Have a Moment to Review
A good way to start a formal question asking for feedback is “do you have a moment to review.” It shows that you’re willing to listen to someone’s feedback as long as they answer a survey.
It’s a great way to ask customers for help. We recommend using it when you’re keen to hear their thoughts about a product.
Of course, it works best immediately after a customer buys a product or service from you. That way, it’s fresh in their minds, and they’ll be more willing to help you.
Here’s a great example to help you:
Dear Mrs. Angelo,
Do you have a moment to review the product you bought from us? We’d love to hear your thoughts.
8. Can You Review Our Product?
Questions help to encourage customers to answer surveys. Customers are more likely to answer you or accept your survey request if you phrase your question in a polite and formal way.
You can’t go wrong with “can you review our product?” It’s quick and effective, ensuring you get right to the point without any unnecessary waffle or wording.
You should use it when asking customers for an honest product review. It’s usually a good way to generate quick responses to find out whether your product is worth selling.
Also, check out this email example:
Dear Mr. White,
Can you review our product when you get a moment? We’re so excited to hear people’s opinions on it.
All the best,
9. Please Let Us Know Whether You’re Satisfied
“Please let us know whether you’re satisfied” works wonders when asking for a review. We recommend using it instead of “we value your feedback” to keep things interesting.
In this case, you can ask whether someone is satisfied with your services.
This implies that you’re willing to improve what you offer if someone does not consider it satisfactory. Listening to their criticism is best to determine what you can change moving forward.
You should try it the next time you’re willing to hear from your customers. Also, a customer that feels heard and valued is more likely to come back to your business for more.
We recommend reviewing the following example:
Dear Mr. Gong,
Please let us know whether you’re satisfied with us. We’d appreciate it if you could answer this quick survey.
10. Please Let Us Know What You Think
You could even use “please let us know what you think” instead of “we value your feedback.” It’s a great alternative because it’s polite and professional.
We recommend using it when you’re open to criticism. It’s a very formal option that lets customers know you’re ready to hear from them.
And, of course, including “please” in the phrase can’t hurt. It’ll always make you sound more polite if you can do so respectfully.
Here’s a great email sample to show you how to use it:
Dear Mr. Willis,
Please let us know what you think about the product by the end of the week. Then, we can start working on more iterations.
Martin holds a Master’s degree in Finance and International Business. He has six years of experience in professional communication with clients, executives, and colleagues. Furthermore, he has teaching experience from Aarhus University. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Read more about Martin here.