9 Better Ways to Say “Thank You for Reaching Out”

“Thank you for reaching out” is a good way to show that you’re grateful to receive someone’s message. You could use it in emails, letters, text messages, or even in person. This article will explore some alternatives you can use to replace the phrase.

The preferred synonyms are “thank you for contacting me,” “thanks for getting in touch,” and “thanks for reaching out.” These alternatives work well in both formal and informal situations, making them suitable in nearly any context you may need them for.

Thank You For Contacting Me

“Thank you for contacting me” is a great alternative you can use. It shows that you are appreciative that someone has reached out and contacted you about an issue they might be having.

If you’re happy to help them out, this phrase is great to use. It’s very common to hear customer service roles use phrases like this to show that they’re actively trying to please the customer.

• Thank you for contacting me. I’m just glad we’re on the same page here. I’ll be sure to keep you in the loop moving forward.
• Thank you for contacting me. Let me know if there’s anything you’d like to change about the situation before we continue.
• Thank you for contacting me. I wasn’t sure if you were going to message me again. I thought I had ruined that relationship.

Thanks For Getting In Touch

“Thanks for getting in touch” is a more informal phrase you can use. It’s very common to hear this one in spoken English (mainly over the phone). You can use this to show that you’re appreciative that someone has come to you for help.

“Getting in touch” is what makes this phrase so informal. While it’s a good way to show that someone is speaking to you and asking for help, it’s not the most formal phrase, and it will often be laughed at if you’re trying to sound formal.

• Thanks for getting in touch. I haven’t heard anything new about the situation. Needless to say, I’ll update you when I do.
• Thanks for getting in touch. Of course, we always strive to do our best for our customers. We’re sorry you had this problem with us.
• Thanks for getting in touch. We will see what we can do about it. Either way, you’ll be the first to know when things change.

Thanks For Reaching Out

“Thanks for reaching out” is somewhere between formal and informal. It’s good in both contexts because it shows that you’re willing to listen to what someone has to say, and you’re glad they came to you for help.

If you are going to use it formally, you might be better off with one simple change. Changing “thanks” to “thank you” might not seem like a lot, but it works a treat when you’re trying to convey a more formal tone.

• Thanks for reaching out. If there’s anything else you’d like us to do for you, just let us know. We’ll see if we can help you.
• Thanks for reaching out. I’m not sure if there’s anything I can do right now. I’ll keep you informed if anything changes, though.
• Thanks for reaching out. I’m afraid we’ve already looked into this issue, and there is no good news to share with you.

I Appreciate You Reaching Out

“I appreciate you reaching out” is a very formal phrase you can use. It’s a great alternative if you’re looking for something that fits well into an email. It shows that you are glad someone took the time to talk to you about something.

It’s a good one to use if someone has an issue that they’re talking to you about. “Reaching out” is used here to show that they have had an issue, and you’re glad they came to you to discuss whatever that issue was.

• I appreciate you reaching out. Of course, I’ll be sure to keep you in the loop moving forward. It’s only fair that I talk to you about it.
• I appreciate you reaching out. I’m not sure if there’s anything I can tell you that you don’t already know, but here are the details.
• I appreciate you reaching out. I have passed your message on to my manager. They will get back to you in a few days with the report.

I’m Glad You Reached Out

“I’m glad you reached out” is a slightly less formal alternative to saying, “I appreciate you reaching out.” It works well because “glad” shows that you’re happy someone was able to contact you and talk to you about something.

“Reached out” is a very general term that can refer to any type of communication. It could relate to reaching out via email, text, phone call, or even meeting someone in person and asking them for help.

• I’m glad you reached out. I was wondering whether you were going to message me. I’m just glad to see you’re doing okay.
• I’m glad you reached out. Is there anything you’d like me to do to help you out with this situation? I want to be there for you.
• I’m glad you reached out. It would help if you told me what to expect from the package. Can you tell me anything more?

I’m Glad You Contacted Me

“I’m glad you contacted me” is a good synonym if someone has sent you an email or text message. It works because “contacted” shows that they have taken the time to ask you something, and you’re ready to help them out.

The simplicity of this phrase is why it works so well. You don’t need to overthink your wording or anything when you are using this one. Simply writing it as it is now is enough to show that you’re happy for someone to message you.

• I’m glad you contacted me. I haven’t heard much about what’s going on, but I’ll keep you informed if that changes.
• I’m glad you contacted me. I’m not sure if I’m the right person to ask about this. I’ll see what I can find out for you, though.
• I’m glad you contacted me. Of course, there are some things that I need to sort out before I can help you with the situation.

Thank You For Talking To Me

“Thank you for talking to me” is a formal alternative you can use. It works well when you have had a conversation with someone directly. You will often find this one used in spoken English or when someone is on the phone.

“Talking” is the verb here, which is why it’s best to use this when you have physical communication with someone. You need to be able to “talk” to them to use this verb. A simple email will not do the trick.

• Thank you for talking to me. I haven’t heard back from many of the people on the course with us, so it’s nice that you reached out.
• Thank you for talking to me about this. I’m not sure if there’s anything I can do to help you, but I’ll see if that changes.
• Thank you for talking to me, and I’ll see what I can do. I don’t want to disappoint you, so I’ll get to work immediately.

I Was Waiting For You

“I was waiting for you” is a good one to show that you were expecting a message from someone. If you want to put a bit of pressure on them and let them know that you had expected to hear from them sooner, this is a good choice.

If you know that you weren’t supposed to message someone first, this phrase is a great one. Of course, if you’re the one who made a mistake and didn’t message someone when you were supposed to, you could land yourself in a sticky situation using this phrase.

• I was waiting for you to talk to me about this. I knew that you would have something to say about the situation.
• I was waiting for you to email me. I’m glad we can have these conversations to figure out the best course of action.
• I was waiting for you to discuss this. Would you like me to run you through the problems we’re facing now?

I Was Wondering When You Might Message Me

“I was wondering when you might message me” is a simple, informal phrase you can use. It shows that you were thinking about the person who messaged you.

You might not have been expecting the exact message they sent you. However, if you knew there were going to get in touch at some point, this phrase would work really well to show them that.

• I was wondering when you might message me. I’ll look into the system once the other team has finished with it.
• I was wondering when you might message me. I have already compiled some information that I think you’ll find useful.
• I was wondering when you might message me. I have figured out some good ways to sort this issue. Here are some things I’ve come up with.